Our Sessions
I will send you a link by email, usually the day before, which also helps as a reminder
Check your device has enough charge (or can be plugged in) for the 1-hour session
Have a think about your location before the session begins, preferably somewhere with good internet or mobile coverage
Close as many tabs as possible if you need to improve your connection
Consider silencing notifications to reduce any distractions during our online therapy sessions
Click on the link I send you (by email) a few minutes before our session begins. This allows you to enter a waiting room and check your settings, including audio and video
If we are unlucky and our connection breaks or is poor, we should try leaving the meeting, then reconnecting. If this doesn’t help, I will call you (if you agree to this) so we can complete the session. Alternately, we can re-arrange to another convenient time.